Privacy policy
01Identity of the data controller
In accordance with applicable legislation on the protection of personal data, users are hereby informed that MINDRISE LABS, SL is the data controller responsible for the processing of personal data collected through this website. The identification and contact details of the controller appear at the beginning of this document.
02Applicable legislation
This privacy policy is governed by:
- Regulation (EU) 2016/679, the General Data Protection Regulation (RGPD).
- Llei 29/2021, of 28 October, qualified law on the protection of personal data of the Principat d'Andorra (LQPD).
- The implementing regulations of the LQPD and other applicable legislation.
03Personal data collected
Through the contact form and other channels of the website, we may collect:
- Identification data: name and surname.
- Contact data: email, telephone (where provided).
- Professional data: company, position.
- Technical data derived from browsing (IP address, browser, operating system).
- Information voluntarily provided in forms or in email communications.
No special categories of data are collected (health, ideology, etc.).
04Purpose of processing
The user's personal data is processed for the following purposes:
- To respond to enquiries, requests for information or contact.
- To deliver and manage the services offered by MINDRISE LABS, SL.
- To manage contractual and pre-contractual relationships.
- To send professional communications related to our services.
- To improve the user experience and the security of the website.
05Legal basis for processing
The processing of data is based on:
- The express consent of the data subject, granted when sending forms or communications.
- The performance of a contract or the application of pre-contractual measures.
- The legitimate interest of the controller for commercial, operational and security purposes.
- Compliance with legal obligations.
06Data retention
Personal data is retained for the time necessary to fulfil the purpose for which it was collected, for the duration of the contractual or commercial relationship, for the periods legally required, and until the data subject requests its deletion, where legally possible.
07Recipients and data processors
Personal data is not transferred to third parties, except where required by law or to deliver the service. Technology service providers that access the data act as data processors under contracts that guarantee the confidentiality and security of the data.
The website is currently hosted with Hostinger International Ltd. (hosting provider), which acts as a data processor. International data transfers are not carried out without the legally required safeguards.
08User rights
The user may exercise the following rights:
- Right of access.
- Right of rectification.
- Right of erasure.
- Right to restriction of processing.
- Right to object.
- Right of portability.
- Right to withdraw consent at any time.
To exercise these rights, the user may send a request to contact@mindrise-labs.com, indicating the right they wish to exercise and attaching a document evidencing their identity.
09Security measures
MINDRISE LABS, SL adopts the technical and organisational measures necessary to guarantee the security, confidentiality and integrity of personal data and to prevent its loss, alteration or unauthorised access.
10Cookies
This website uses only technical cookies necessary for its operation. Detailed information is available in the Cookie Policy.
11Modifications to this policy
MINDRISE LABS, SL reserves the right to modify this privacy policy in order to adapt it to legislative changes or to the evolution of its activity. Modifications will be published on this same page.
12Supervisory authority
Should the user consider that the processing of personal data infringes the applicable legislation, they may file a complaint with the Agència Andorrana de Protecció de Dades (APDA) or, where applicable, with the competent authority of the European Union.