PRIVACY POLICY

1. Identity of the Data Controller

In compliance with the current regulations on personal data protection, users are informed of the following details:

Company name: MINDRISE LABS, SL

NRT: L-721255-P

Registered office:
Carretera del Forn, Urbanització Ribagrossa,
Edifici La Serrera, 2n 8a
Canillo, AD100 – Andorra

Contact email: contact@mindrise-labs.com

MINDRISE LABS, SL is responsible for the processing of the user’s personal data and guarantees that it is processed in accordance with applicable legislation.

2. Applicable Regulations

This Privacy Policy is governed by:

Regulation (EU) 2016/679, General Data Protection Regulation (GDPR).
Law 29/2021, of October 28, on the protection of personal data of the Principality of Andorra (LQPD).
Implementing regulations of the LQPD and other applicable regulations.

3. Personal Data Collected

MINDRISE LABS, SL may collect the following personal data through the website:

Identification data: first and last name
Contact data: email address, telephone number (if provided)
Professional data: company, position
Technical data: IP address, browser, operating system
Information voluntarily provided through forms or emails

No specially sensitive data is collected.

4. Purpose of the Processing

The user’s personal data will be processed for the following purposes:

Responding to inquiries, information requests, or contact requests
Providing and managing the services offered by MINDRISE LABS, SL
Managing contractual and pre-contractual relationships
Sending professional or informational communications related to our services
Improving user experience and website security

5. Legal Basis for the Processing

The processing of data is based on:

The explicit consent of the data subject, granted when submitting forms or communications
The execution of a contract or the application of pre-contractual measures
The legitimate interest of the controller for commercial, operational, and security purposes
Compliance with legal obligations

6. Data Retention

Personal data will be retained for:

The time necessary to fulfill the purpose for which it was collected
The duration of the contractual or commercial relationship
The legally required retention periods
Until the data subject requests its deletion, where legally possible

7. Recipients and Data Processors

Personal data will not be disclosed to third parties, except in the following cases:

Legal obligation
Technology service providers necessary for the activity (hosting, email, digital tools), who will act as data processors under contracts that guarantee data confidentiality and security

No international data transfers will be carried out without the legally required safeguards.

8. User Rights

The user may exercise the following rights:

Right of access
Right to rectification
Right to erasure
Right to restriction of processing
Right to object
Right to data portability
Right to withdraw consent at any time

To exercise these rights, the user may send a request to:
contact@mindrise-labs.com, indicating the right they wish to exercise and attaching a document proving their identity.

9. Security Measures

MINDRISE LABS, SL adopts the necessary technical and organizational measures to ensure the security, confidentiality, and integrity of personal data, preventing its loss, alteration, or unauthorized access.

10. Cookies

The website may use technical and analytical cookies. The user can consult detailed information about their use in the corresponding Cookie Policy.

11. Modifications to the Privacy Policy

MINDRISE LABS, SL reserves the right to modify this Privacy Policy to adapt it to legislative changes or the evolution of its activity.
Any modifications will be published on this same page.

12. Supervisory Authority

If the user considers that the processing of personal data violates applicable regulations, they may file a complaint with the Andorran Data Protection Agency (APDA) or, where applicable, with the competent authority of the European Union.